We've tested and ranked the top 20+ CRM platforms so you don't have to. Get personalized recommendations in 2 minutes or less.
Contacts
458 total
Deals Won
24
Revenue
$47.5K
15+
CRM Platforms
500+
Features Compared
50K+
User Reviews
98%
Customer Satisfaction
A free, user-friendly platform ideal for businesses of all sizes to manage customer relationships and streamline sales, marketing, and service processes.
Starting from
Free
Paid plans from $45/mo
A comprehensive platform suitable for businesses of all sizes, offering tools for sales, service, and marketing to enhance customer relationships.
Starting from
$25
per user/month
A comprehensive platform suitable for businesses of all sizes, offering tools for sales automation, marketing, and customer service to enhance relationships.
Starting from
$14
per user/month
A versatile CRM platform suitable for businesses of all sizes, offering customizable features to manage customer relationships, sales pipelines, and projects efficiently.
Starting from
Free
Paid plans from $7/mo
A user-friendly platform designed for small to medium-sized businesses, offering tools for sales pipeline management, team collaboration, and performance tracking.
Starting from
$14.90
per user/month
A cloud-based platform ideal for businesses of all sizes, offering sales automation, marketing integration, and AI-driven insights to enhance customer relationships.
Starting from
$29
per user/month
Compare the most important features of top CRM platforms to find the perfect match for your business needs.
| Features |
|
Salesforce
|
Zoho CRM
|
ClickUp
|
Freshworks
|
|---|---|---|---|---|---|
| Free Plan | |||||
| Contact Management | |||||
| Pipeline Management | |||||
| Email Integration | |||||
| Marketing Automation | |||||
| Mobile App | |||||
| AI-Powered Features | |||||
| Third-Party Integrations |
1000+
Extensive marketplace with over 1000 integrations for various business tools and services.
|
3000+
AppExchange offers more than 3000 third-party applications and integrations.
|
800+
Zoho Marketplace offers over 800 extensions and integrations.
|
100+
ClickUp offers integration with more than 100 popular business tools.
|
500+
Freshworks Marketplace offers more than 500 apps and integrations.
|
| Reporting & Analytics |
|
|
|
|
|
Find a CRM that fits your budget with our transparent pricing comparison. All prices shown are monthly, billed annually.
For individuals and small teams just getting started with CRM
For growing businesses that need additional functionality and automation
For established businesses that need advanced features and customization
Real feedback from businesses just like yours. See what users are saying about their CRM experiences.
"HubSpot has transformed how we manage customer relationships. The free tier has everything a small business needs, and the marketing tools are intuitive and powerful."
Jamie Morgan
Marketing Director, TechStart
"While Salesforce has a steep learning curve, nothing beats its customization capabilities. We've tailored it perfectly to our complex B2B sales process. Worth the investment."
Ryan Lee
Sales Director, GlobalTech Inc.
"ClickUp is a game-changer for our team. We use it not just as a CRM but for our entire workflow. The ability to customize views and integrations saves us so much time."
Sarah Parker
Operations Manager, CreativeEdge
"Zoho offers excellent value for the price. We switched from a more expensive solution and haven't looked back. The mobile app is particularly useful for our field sales team."
David Torres
Sales Manager, QuickServe Solutions
"Pipedrive's visual pipeline is exactly what our sales team needed. It's intuitive, clean, and helps us stay focused on moving deals forward. The email tracking feature is a huge time-saver."
Alex Kim
Business Development, Nova Finance
"The AI features in Freshworks CRM have helped us identify opportunities we would have missed. The interface is modern and the support team is extremely responsive when we need help."
Maya Johnson
CTO, InnovateX
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Get answers to the most common questions about CRM software and how to choose the right one for your business.
Customer Relationship Management (CRM) software is a tool that helps businesses manage and analyze customer interactions and data throughout the customer lifecycle. It helps improve business relationships, streamline processes, and increase profitability.
Yes, businesses of all sizes can benefit from CRM software. For small businesses, CRM tools help organize customer information, streamline sales processes, and ensure no leads fall through the cracks. Many CRMs offer free or affordable plans designed specifically for small businesses.
Cloud-based CRMs are hosted on the vendor's servers and accessed through a web browser or app, offering flexibility, lower upfront costs, and automatic updates. On-premise CRMs are installed on your company's servers, providing more control over data but requiring IT resources for maintenance and updates.
Implementation time varies based on the CRM's complexity, your business needs, and level of customization. Simple setups can be operational in a few days, while enterprise implementations with extensive customization and data migration may take several months. Most cloud-based CRMs for small to medium businesses can be implemented in 2-4 weeks.
Key features to consider include contact management, lead tracking, email integration, pipeline visualization, reporting and analytics, mobile access, automation capabilities, and integration with your existing tools. The importance of specific features will depend on your business needs and processes.
CRM pricing varies widely. Many providers offer free plans with basic functionality, while paid plans typically range from $10 to $150 per user per month. Enterprise solutions with advanced features can cost significantly more. When comparing prices, consider the total cost including implementation, training, and any required customizations.
Most modern CRMs offer integration capabilities with popular business tools like email platforms, marketing automation, accounting software, help desks, and e-commerce platforms. Before choosing a CRM, verify it integrates with your essential tools either natively or through third-party services like Zapier.
Successful CRM adoption requires proper training, clear communication about benefits, leadership buy-in, and selecting a user-friendly system. Start with a core team of champions, establish clear usage guidelines, and provide ongoing training. Many businesses find that CRMs with mobile apps and intuitive interfaces have higher adoption rates.
Businesses typically see ROI through increased sales (by 29% on average), improved productivity (up to 34%), better retention rates, and enhanced customer satisfaction. According to Nucleus Research, CRMs deliver $8.71 for every dollar spent. The exact ROI depends on your implementation quality, adoption rate, and how well the CRM aligns with your business processes.
Yes, most CRM providers offer data migration tools or services. The process typically involves exporting data from your current system, cleaning and formatting it, and importing it to the new CRM. Many providers offer dedicated migration support or professional services. It's important to plan migration carefully to ensure data integrity and minimal disruption.